FAQ and answers about Transfers
The price includes a transfer from - rent a car, driver, fuel, tolls.
Prices are in Euro and do not include VAT
What type of vehicles (cars) are used for transfers?
For all transfers use cars, minibuses and buses depending on the type of transfer. All vehicles are air-conditioned.
Also, they meet all safety requirements.
When the individual passenger or group of passengers do not need to share the car with someone else. Once you arrive at the airport you will not have to wait for other passengers. The driver will be waiting with a plaque with your name and then transport you to the address you provided. Any additional services mentioned in the confirmation receive when you order service.
What is a "VIP transfer"?
VIP shuttle transport where passengers will not need to share the car with another, and the car is Mercedes E class. After arriving at the airport you will not have to wait for other passengers. English-speaking driver will be waiting with a sign with your name and then transport you to the address you provided. All additional services are listed in the confirmation you receive when ordering service.
Prices per person or vehicle are?
The prices are for a vehicle with a specified number of passengers.
What is the working time?
We work 24 hours a day, 7 days a week, 365 days a year - including holidays.
How to make a reservation?
Make a reservation online using the form on the left of the site.
When can I make a reservation?
As soon as you have information about flights or hotel accommodation.
Can I pay by credit card?
Of course, you can pay with credit and debit cards VISA, Master Card and American Express, for which we will not charge you extra at the bottom of the home page, you will find an icon of MY POS, this is our online terminal.
For corporate clients and not only, we have also given a bank account number.
What currency do you prefer?
We prefer payment in BGN. (So it does not lose money on the exchange), but we will accept euros, sterling and US dollars.
What happens if my flight is delayed?
Track your flight on the Internet and from our airports, so that we are aware if you arrive late. Whether one hour or 6 hours late, we will chauffeur you to the airport.
Is there a surcharge if my flight is delayed?
No, unlike some companies.
Our pricing policy is very competitive. The price quoted is the price you pay, no hidden costs for luggage, tolls, fuel!
Includes a 60-minute wait.
How can I find a driver?
Our driver will meet you at the location you specified: address, hotel, airport terminal with a sign with your name. If you can not see it, contact us 24 hours Hotline: +359 878 82 72 22 and will assist you immediately.
Can I get a receipt?
Of course, an invoice.
What is the duration of the journey from Sofia Airport to Sofia?
Usually 30 minutes to the city center during peak hours when the road conditions are complicated, these periods may vary. For other cities and resorts do not hesitate to ask us.
I have a lot of luggage, wheel, pet, will have a place?
If you travel by bike or a lot of luggage, please let us know in advance or fill in this reservation.
Do you offer other types of transfers, except transfers to and from the airport?
Yes of course, we travel to cities and resorts in Bulgaria and abroad, if your destination is not included in transfers from Sofia Povdiv, Burgas, Varna, Bansko and others, please contact us or send us an inquiry.
What time will take me if I ordered "two-way transfer"? How will I know what is the time for departure?
You must inform us of your chosen departure time when you book a return transfer. The driver will arrive at the hotel / apartment / office 10-15 minutes early.
After 15 minutes if you have not notified us and you are not there, the Driver has the right to leave and you will be charged.
What do you mean by "support for baggage"?
The driver will help you with your luggage when carry and accommodate your vehicle and the car to the hotel entrance upon arrival, and from the car to the terminal when leaving.
Can I cancel my reservation? Is it free?
Cancellations can be made 24 hours prior to time of arrival, free. Read Terms & Conditions for transfer to Bulgaria.
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If you have not found the necessary information regarding our Transfers to / from the airport and cities in Bulgaria do not hesitate to contact us.