Sofia and Burgas airport transfers

Rent a car in Sofia

+ 359 878 827 222 office@mato.bg

FAQ and answers about Transfers 

The price includes a transfer from - rent a car, driver, fuel, tolls.

Prices are in Euro and do not include VAT

What type of vehicles (cars) are used for transfers?

For all transfers use cars, minibuses and buses depending on the type of transfer. All vehicles are air-conditioned.

Also, they meet all safety requirements.

When the individual passenger or group of passengers do not need to share the car with someone else. Once you arrive at the airport you will not have to wait for other passengers. The driver will be waiting with a plaque with your name and then transport you to the address you provided. Any additional services mentioned in the confirmation receive when you order service.

What is a "VIP transfer"?

VIP shuttle transport where passengers will need to share the car with another, and the car is Mercedes E 200 or pdoben. After arriving at the airport you will not have to wait for other passengers. English-speaking driver will be waiting with a sign with your name and then transport you to the address you provided. All additional services are listed in the confirmation you receive when ordering service.

Prices per person or vehicle are?

The prices are for a vehicle with a specified number of passengers.

What is the working time?

We work 24 hours a day, 7 days a week, 365 days a year - including holidays.

How to make a reservation?

Make a reservation online using the form on the left of the site.

When can I make a reservation?

As soon as you have information about flights or hotel accommodation.

Can I pay by credit card?

Sure you can pay with debit and credit cards VISA, Master Card and American Express as this will not charge you extra.

What currency do you prefer?

We prefer payment in BGN. (So ​​it does not lose money on the exchange), but we will accept euros, sterling and US dollars.

What happens if my flight is delayed?

Track your flight on the Internet and from our airports, so that we are aware if you arrive late. Whether one hour or 6 hours late, we will chauffeur you to the airport.

Is there a surcharge if my flight is delayed?

There, in contrast to some companies.

Our pricing is very competitive. The proposed price is the price you pay, no hidden charges for luggage, tolls, fuel!

How can I find a driver?

Our driver will meet you at the location you specified: address, hotel, airport terminal with a sign with your name. If you can not see it, contact us 24 hours Hotline: +359877 01 10 18 and will assist you immediately.

Can I get a receipt?

Of course, an invoice.

What is the duration of the journey from Sofia Airport to Sofia?

Usually 30 minutes to the city center during peak hours when the road conditions are complicated, these periods may vary. For other cities and resorts do not hesitate to ask us.

I have a lot of luggage, wheel, pet, will have a place?

If you travel by bike or a lot of luggage, please let us know in advance or fill in this reservation.

Do you offer other types of transfers, except transfers to and from the airport?

Yes of course, we travel to cities and resorts in Bulgaria and abroad, if your destination is not included in transfers from Sofia Povdiv, Burgas, Varna, Bansko and others, please contact us or send us an inquiry.

What time will take me if I ordered "two-way transfer"? How will I know what is the time for departure?

You should inform us about the time you departure when booking return transfer. The driver will arrive at the hotel / apartment 10-15 minutes earlier.

What do you mean by "support for baggage"?

The driver will help you with your luggage when carry and accommodate your vehicle and the car to the hotel entrance upon arrival, and from the car to the terminal when leaving.

Can I cancel my reservation? Is it free?

Cancellations can be made 24 hours prior to time of arrival, free. Read Terms & Conditions for transfer to Bulgaria.

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If you have not found the necessary information regarding our Transfers to / from the airport and cities in Bulgaria do not hesitate to contact us.